Workplace Safety FAQs

Frequently Asked Questions (FAQs)

1.   What is opencourses.itsligo.ie?

2.   What types of courses are available?

3.   Who are these courses for?

4.   How much does a course cost?

5.   Are the opencourses.itsligo.ie online courses certified?

6.   What does taking a opencourses.itsligo.ie online course involve?

7.   How many courses can I take?

8.   How long does it take to complete a course?

9.   Can you save a partly completed course and come back to it?

10. How long will I be enrolled on a course for?

11. Can any other person see my details and course progress if I register and take a course?

12. Can I complete the same course more than once?

13. How can I find a course I want?

14. How can I register to take a course?

15. How can I change my password?

16. How can I un-enrol from a course or de-register from opencourses.itsligo.ie?

17. What should I do if I am unable to log in or forget my password?

18. Where can I get help on how to complete a course?

19. Where can I get technical support and assistance?

20. What should I do if I need further information or have a specific question on workplace safety, health and welfare?

21. How do I get my course certificate?

22. What can I do if I lose my printed certificate?

23. Can I register a group or class to take the course?

24. Can other people in a group see my details and course progress?

25. How can I create more space on the screen?

1. What is opencourses.itsligo.ie?

Opencourses.itsligo.ie is an educational platform consisting of a range of free online courses. The self-directed courses give learners the flexibility to choose a course, and to study it in their own time and at their own pace.

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2. What types of courses are available?

The opencourses.itsligo.ie offers courses in lean sigma quality, occupational safety and health, e-invoicing, medical device manufacturing.

find courses

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3. Who is the OSH courses for?

The Occupational Safety and Health induction course has been developed by the Health and Safety Authority (HSA) and IT Sligo.  The course is suitable for new employees or for those returning to the workplace. It is also suitable for anybody that would like to improve their awareness of health and safety in the workplace, including students starting their first job or going on work placements.  The OSH induction course is relevant to all work sectors and specifically workplaces in Ireland. 

Employers can register a group of inductees to take the course at any time.  The course is free and is available 24/7.

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4. How much does a course cost?

All of the courses on opencourses.itsligo.ie are free.

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5. Are the opencourses.itsligo.ie online courses certified?

On successful completion of the Occupational Safety and Health MOOC learners can download a certificate of completion. This certificate is confirmation that you have completed an awareness raising course. It is not a qualification but may be used for training record purposes in work or education.

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6. What does taking a opencourses.itsligo.ie online course involve?

You can browse through the list of courses available and their description before registering on opencourses.itsligo.ie. Once you decide to enrol on your first course you will be asked to register your details on the site. You will then use your login details to log in and enrol on any other opencourses.itsligo.ie course you wish to complete.

Once you enter a course you simply follow the instructions to take you through the course pages and content, completing any elements required. At the end, when you have successfully completed all elements of the course, you will be instructed on how to complete and print your certificate.

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7. How many courses can I take?

You can take any number of courses. Once you have registered and have your login details, simply browse the list of courses available, choose a course you are interested in and follow the instructions to login and enrol.

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8. How long does it take to complete a course?

The time to complete a course will vary. The guideline for how long a course might take to complete is shown on the course outline page. This also includes a short description of the course.

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9. Can you save a partly completed course and come back to it?

Yes, you can progress through a course at your own pace. The system will save your progress and you can leave a course and logout and come back and complete it at a later time/date. However, you must complete the entire course successfully to receive certification.

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10. How long will I be enrolled on a course for?

Once you have been enrolled on a course you can access it any time, even if you have completed the course. The course may be reviewed in review mode without affecting your initial grade.

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11. Can any other person see my details and course progress if I register and take a course?

No, this is a secure site and your details and course progress can only be seen by you. However, if you have been invited to enrol as part of a group taking a course, the group administrator can see your name and whether you have completed or not.

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12. Can I complete the same course more than once?

You have unlimited access to the units of learning. If you wish to take the course again, it will record results based on your last completed attempt.

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13. How can I find a course I want?

You do not need to register on the site to browse the courses available. There is a browsing section on the main page of the online site that allows you to easily search for a course relevant to you.

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14. How can I register to take a course?

To access any of the courses on https://opencourses.itsligo.ie a once-off registration is required.

You can do this by selecting the course you wish to view. Select ‘Enter Course’. You will see the ' Login/Create a new account' screen. 

new account

Select ‘Create a new account’ and follow the steps. You will receive your username and password to your email address. You can then use this information to enrol on any of the courses at any time on https://opencourses.itsligo.ie

Note: Once you have registered, select the course you are interested in, and click on the [Enrol me] button to enrol. You should now have full access to your selected course. From now on each course you enrol on will be listed under 'My Courses.'

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15. How can I change my password?

Before you login you have the option to use the "forgot your username or password" link under the log in button. Type in your email address and you will receive a link in your email account to change your password.

reset password

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16. How can I un-enrol from a course or de-register from opencourses.itsligo.ie?

You can go to the administration block in your course, under course administration you will find an option to "Unenrol me" To deregister from the site email admin@opencourses.itsligo.ie you account will be removed from the site.

un enrol me

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17. What should I do if I am unable to log in or forget my password?

Before you login you have the option to use the "forgot your username or password" link under the log in button. Type in your email address and you will receive a link in your email account to change your password.

reset password

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18. Where can I get help on how to complete a course?

If you need help in using the system, how to find a course and how taking a course works, please refer to the guides at the start of the course and the help resources available here.

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19. Where can I get technical support and assistance?

For technical support and assistance in navigating the courses email admin@opencourses.itsligo.ie

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20. What should I do if I need further information or have a specific question on workplace safety, health and welfare?

This courses has been specifically designed to be self -directed. This means that each course has been carefully designed to give you all the information you need to complete it. All assessment questions are based on the content presented to you in the course so there is nothing that you will need to source outside the course content.

If you have a specific query in relation to workplace safety, health and welfare please contact the Health and Safety Authority's Workplace Contact Unit - Locall 1890 289 389 or email wcu@hsa.ie or go to the HSA website or HSA YouTube Channel.

For technical queries relating to the online courses, please email admin@opencourses.itsligo.ie

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21. How do I get my course certificate?

Once you have successfully completed a course you can proceed to print your certificate of completion. You will find the "Certificate of Completion" option under the unit you completed. Select "Certificate of Completion" next select "Get Certificate" your certificate will automatically download onto your computer.

certificate

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22. What can I do if I lose my printed certificate?

Log back into the course, you will find the certificate option under the under the unit you completed. Select the "Certificate of Completion" then select "Get Certificate." Your certificate will automatically download onto your computer.

certificate

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23. Can I register a group or class to take the course?

Yes. To access the Group Manager facility you must first complete a once-off registration on https://opencourses.itsligo.ie. Once registered, you will be able to access any of the online courses. You simply select the course you are interested in, and enrol on it. 

create group

Once you enrol on a course you will see the ‘Group Manager’ facility for that particular course, on the left hand panel of your screen. Select ‘Create Group’ and input the necessary information – see image. You will be required to enter some details including the email addresses of the people you want to participate in the group.

When your group is registered the system will automatically send each member an email inviting them to enrol on the course. To view the progress report for your group, select 'Report' to the right of the group name. 

groups

As a group manager, you will be able to see the progress of your group – the name, completion information and completion date for each individual who has taken the course. However, you will not be able to see any other element of an individual’s course completion such as assessment scores.

N.B. A group is created in a course and can therefore only be managed from within that same course.

Helpsheet

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24. Can other people in a group see my details and course progress?

If you have been invited by another person to enrol as part of a group to complete a course that person, as the group administrator, will be able to see your name and whether you have completed or not. However, they will not be able to see your response to quizzes or any other element of course completion.

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25. How can I create more space on the screen?

Use the "hide blocks" option on the top right hand corner of the course page to hide all of the blocks.

hide blocks


To show all blocks go back to the top right hand corner of the course page to select "show blocks."

show blocks

You also have the option here to switch the screen size from standard view to full screen.

increase screen size

To change back to standard view select the "standard view" option.

standard view

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Last modified: Wednesday, 26 June 2019, 3:33 PM